Our management team has over 50 years of combined experience in the consumer debt collection industry and particular expertise in legal recoveries. This experience is imparted upon our highly-motivated workforce, most of whom have no less than three years experience in debt recovery and some as many as 20 years.

	All collections staff receive regular compliance training, as well as training on individual skills and knowledge building.
	Operations meetings take place no less than weekly, ensuring that all accounts are under regular review and at their optimal stage in the process.
	Experienced analysts and management information professionals regularly assess the process and performance of client portfolios, with data provided by them used to explore opportunities for increased recoveries and fine-tune the process.